TGO Consulting Reputation Index TGO Consulting has developed a unique method to visually show the reputation strength of the leading law firms in a country. The reputation is calculated on a mix of external data and TGO Consulting's own assessment. We employ a balanced scorecard that does not favor large size law firms of well known brands. A countries leading boutique firms are equally represented. Clients' feedback weights heavy in the method that we use. ​ ​

Succession planning Inevitably at some point partners have to leave the partnership. It takes time to prepare both the successor and the client for a smooth transition of the practice. We at TGO Consulting help our clients identifying talent in an early stage and help prepare to take over a practice. We equally assist the partner who is about to retire in how to gradually transfer the relationship. ​ As it comes to succession law firms tend to focus on client relations that need to be secured for the firm after the partner has left. Equally important however is the aspect of reputation in the market. It takes many years to be recognized as a leading individual in a certain practice area. A firm might well lose its market reputation once a prominent partner leaves. Strategic early stage planning is the only way to avoid this. ​ There is a natural tension between maintaining a strong personal performance and starting to transfer clients to younger partners at the right time. It may take several years to transfer a client but more than often a partner will wait until the last day. At TGO Consulting we offer retirement-related assistance. We know how strongly partners feel about their clients and we also recognize the pressure on performance while acknowledging the interests of the firm. We have successfully helped law firms to mitigate these effects, working with partners and clients in helping to secure the relationship for the future after the partner has left. We also have a wealth of experience on how to keep the experience and network of partners for the firm. ​ ​

Jaap Bosman TGO Consulting Prague May2016.JPG BJM Jaap Bosman.png TGO Jaap Bosman Colour.jpg Jaap Bosman TGO Consulting Prague May2016.JPG 1/3 Conferences and Speaking Engagements Jaap Bosman is an experienced speaker at conferences and regularly facilitates discussions and workshops during partner retreats. His speaking topics include the economics of legal services, global strategy and business planning, pricing, the dynamics of a partner group and the impact of digital technology on the legal sector. He gives compelling and engaging keynotes at numerous conferences each year. ​ ​ Check Availability

zhihe - intelligeast November 2023 Shanghai based Zhihe, the leading educational network and publishing platform in the Chinese legal market, published an article on profit distribution systems written by Jaap Bosman: link to the article here (in Chinese) zhihe - intelligeast June 2023 Shanghai based Zhihe, the leading educational network and publishing platform in the Chinese legal market, published an article on the hiring of talent law firm written by Jaap Bosman: link to the article here (in Chinese) zhihe - intelligeast June 2023 Shanghai based Zhihe, the leading educational network and publishing platform in the Chinese legal market, published an article on the effects of chatGPT written by Jaap Bosman: link to the article here (in Chinese) Law360 article May 2023 Jaap Bosman was asked to comment on the merger between Sherman & Sterling and Allen & Overy in a Law360 article shortly after the announcement. LATAM 2022 Legal Executive Briefing June 2022 Jaap Bosman was a keynote speaker at Thomson Reuters' Latin American Executive Briefing 2022 in Sao Paulo, together with Jaime Fernandez Madero. Legal Disruptors conference 2022 June 2022 Jaap Bosman was a keynote speaker at the Legal Disruptors 2022 conference in Prague, talking about the 7 core dimensions of successful lawyers. ACC Europe May 2022 Jaap Bosman was a speaker at the European conference of the Association of Corporate Counsel in Madrid. column De Jurist March 2022 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper . (In Dutch ) column De Jurist February 2022 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper . (In Dutch ) succession planning February 2022 Jaap Bosman is a contributing writer to Globe Law & Business' publication Succession Planning , edited by Katerina Mennhenet. Read more here . column De Jurist January 2022 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper. The January column asks for a debate in how we want to tackle limitations on constitutional rights in future crises. (In Dutch ) article on TGO Offsite Retreat December 2021 The plans for TGO Offsite Retreat in Swdeden were presented in Swedish newspaper Falköpings Tidning, along with an interview with Jaap Bosman and Lisa Hakanson. lecture ESCP Paris November 2021 Students from the ESCP Business School in Paris (MSc International Business Law & Management) met with Jaap Bosman to discuss the place and importance of soft skills in the legal field and what human qualities a lawyer should have. column de jurist October 2021 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper. The October column discusses consequences of hybrid working (in Dutch ). interview belgian corporate counsel magazine October 2021 The yearly publication of IBJ, the corporate counsel association of Belgium, celebrates its 150th edition and publishes an interview with Jaap Bosman. column de jurist August 2021 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper. The August column argues three important subjects are missing from the law school curriculum (in Dutch ). JUVE legal operations conference June 2021 Jaap Bosman held the opening keynote of the JUVE Legal Operations Konferenz 2021, on the topic of bifurcation in the legal market. column de jurist May 2021 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper. The May column urges law firms not to go back to 'normal' but to 'better' (in Dutch). ACC Europe Annual Conference May 2021 The association of corporate counsel (ACC) Europe held its Annual Conference 2021 online. Together with GCs and law firm partners, Jaap Bosman held a session on Optimising partnerships with outside counsel through data and dialogue . column de jurist April 2021 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper. The April column looks at law firm investments (in Dutch). law firm leaders master class March 2021 Jaap Bosman held a Master Class for law firm leaders at the Law Firm Leadership & Management Program in Shanghai China. column de jurist March 2021 Jaap Bosman is a columnist for de Jurist , a legal market publication from Het Financieele Dagblad , Netherlands leading financial newspaper. The March column looks at how more rules on ethics will fail to give result (in Dutch). law firm leaders master class February 2021 Jaap Bosman will in March 2021 hold a Master Class for law firm leaders at the Law Firm Leadership & Management Program in China, joined by Scott Westfahl, Harvard, and Peter Zeughauser, Zeughauser Group. interview Jaap Bosman February 2021 Leading up to the Law Firm Leadership & Management Program in China, March 2021, Jaap Bosman has been interviewed on law firm management by legal publishing platform Zihe. column de Jurist January 2021 Jaap Bosman is a columnist for de Jurist, a legal market publication from Het Financieele Dagblad, Netherlands leading financial newspaper. The January column looks at five things we must improve in 2021 (in Dutch). article Modern Lawyer January 2021 Jaap Bosman contributed to Modern Lawyer with an article on swarm intelligence. Modern Lawyer is a publication of Globe Law and Business and edited by Dr Catherine McGregor. column de Jurist November 2020 Jaap Bosman is a columnist for de Jurist, a legal market publication from Het Financieele Dagblad, Netherlands leading financial newspaper. The November column looks at the financials of law firms in 2021 (in Dutch). legal awards October 2020 Legal publisher SDU annually hands our awards for achievements in the Dutch legal sector. Jaap Bosman is a member of the jury and had the honour to hand the Resilience Award to NautaDutilh (in Dutch). law360 October 2020 An article in Law360 (LexisNexis), by Aebra Coe, looks into partner pay guarantees: Is BigLaw Regretting Its Proclivity For Pay Guarantees? Jaap Bosman is asked to comment. Read more here . legal executive institute September 2020 Together with Nancey Watson , Jaap Bosman writes for the Legal Executive Institute (Thomson Reuters) an article on understanding the business is crucial for Legal. Read the article here dutch financial press - de jurist September 2020 Jaap Bosman is a columnist for Dutch legal publication de Jurist (Het Finanieele Dagblad). This article examines the pitfalls of working from home. Read the article here (in Dutch). law360 September 2020 Jaap Bosman comments on partner compensation systems in a Law360 article (LexisNexis), by Aebra Coe - Will Pure Lockstep Partner Pay Survive the Decade . Read the article here aba webinar June 2020 Jaap Bosman contributed to the 2020 Virtual Annual Meeting organized by the International Law Section of the ABA. More information on the Annual Meeting can be found here iba webinar May 2020 Jaap Bosman presented the kick-off webinar in the first ever Virtual Entrepreneurship Conference organized by IBA, with over 400 lawyers actively attending. A recording can be found here More information here law360 April 2020 An article in Law360 (LexisNexis), by Aebra Coe, looks into Corona crisis measures of law firms. The article refers to our blog and some of our analysis is quoted in the article. Find the article here zhihe - intelligeast March 2020 Shanghai based Zhihe, the leading educational network and service provider in the Chinese market, published an article written by Jaap Bosman: link to the article here (in Chinese) gazette du palais March 2020 Gazette du Palais, a leading legal market publication in France, published an interview with Jaap Bosman on Legal Technology and the Creation-Production Divide Concept. Read it here (pdf) or here (in French) acc docket March 2020 Jaap Bosman co-authored the Feature Article of the ACC Docket Magazine March 2020 issue, introducing a 3-step method for prioritizing legal matters in-house. You can read the article here podcast Finland February 2020 Jaap Bosman joined Casper Herler in a podcast on the future of the legal profession. They explore trends for the legal industry in the new decade. What is cognitive diversity? When is specialism bad? And many more. bloomberg law + bloomberg tax February 2020 Jaap Bosman’s widely discussed article for Bloomberg: 'Fundamental Changes Coming to the Legal Industry This Decade', published by Bloomberg Law and by Bloomberg Tax. zhihe - Shanghai January 2020 Shanghai based Zhihe, the leading educational network and service provider in the Chinese market, published a translated version of Jaap Bosman's original article "5 Trends that will define the New Decade for Law Firms " acc legal operations - virtual roundtable January 2020 Jaap Bosman & Vincent Cordo were invited by the ACC to a webinar/virtual roundtable on their book Data & Dialogue, a relationship redefined , focusing on concrete tools to get more value out external lawyers. law360 October 2019 An article in Law360, by Aebra Coe, examines the latest expansion of Dentons in the US, and quotes Jaap Bosman. Law360 is a LexisNexis company known for covering events in the legal market within 48 hours. acc australian corporate lawyer magazine October 2019 The Australian Corporate Lawyer magazine, by ACC Australia, featured an excerpt from the book Data & Dialogue - a relationship redefined in their spring issue 2019. innovation forum Shanghai August 2019 Zhihe, the largest legal community platform in China, and TGO Consulting lectured during the three day Law Firm Innovation Forum in Shanghai, joined by legal tech entrepreneurs and managing partners of law firms from all parts of China. law360 July 2019 An article in Law360, by Aebra Coe, examines the decision by Kirkland & Ellis to set up a plaintiffs' side trial group. Jaap Bosman is quoted, providing the context of litigation finance and its potential significant returns. acc breakfast meeting June 2019 At an ACC Europe breakfast meeting, hosted by EMEA headquarters of Uber, Jaap Bosman and Vincent Cordo gave a briefing on data analysis in legal services from their book Data & Dialogue, a relationship redefined , article aba Journal May 2019 ABAJournal.com published our column The 6 most important qualities for an equity partner. Jaap Bosman, is a regular contributor to the ABA Journal, the flagship magazine of the American Bar Association. bloomberg law April 2019 Jaap Bosman is a contributor to Bloomberg Law. In this Insight article he writes about data analysis in the legal service sector and the insights provided by his new book Data & Dialogue, co-authored by Vincent Cordo . article aba journal April 2019 ABAJournal.com published an article The Legal Industry Will Need a New Breed of Lawyers , by Jaap Bosman, a regular contributor to the ABA Journal, the flagship magazine of the American Bar Association. trends tendances April 2019 The Belgian business magazine Trends Tendances featured an interview with Jaap Bosman regarding the newly published book Data & Dialogue , co-authored by Vincent Cordo. (Article in French ) article aba journal Januay 2019 Jaap Bosman, TGO Consulting, is a regular contributor to the flagship magazine of the American Bar Association. ABAJournal.com published his article Monetizing your investment in legal tech law360 Januay 2019 Legal Sector Jobs Slump by Aebra Coe, Law360, examines the decline in the total number of jobs in the legal sector in Q4, 2018, quoting Jaap Bosman among other. keynote legal forum shanghai December 2018 Jaap Bosman delivered the closing keynote at the 智合论坛 / Intelligeast Forum 2018, Shanghai, the biggest seminar on the future of the legal profession in China to date. Other speakers include Richard Susskind and Ashish Nanda. article aba journal October 2018 Jaap Bosman, TGO Consulting, is a regular contributor to the ABA Journal. ABAJournal.com published his article: Are lawyers being trapped in their practice niches? inblf global annual meeting October 2018 The International Network of Boutique Law Firms (“INBLF”), a global organization of highly regarded boutique law firms, held their annual global meeting in Rome, where Jaap Bosman gave a keynote. harvard meeting October 2018 TGO Consulting met with directors of Harvard post-graduate law programmes to exchange views and experience. aija congress August 2018 Jaap Bosman held a keynote at the AIJA congress in Brussels on the topic of being an international lawyer. AIJA is a global association devoted to lawyers and in-house counsel aged 45. tgo client event August 2018 TGO Consulting held its client event in Bayreuth (Germany). We attended the performance of Richard Wagner's Walküre . aba journal June 2018 ABAJournal.com published our article It's not the associate salaries, it's the human skills that challenge law firms legal network emea meeting June 2018 Jaap Bosman contributed to the EMEA gathering of Multilaw in Malta, with a keynote on the changing relationship between clients and law firms brought on by, amongst other, data analysis. law firm leadership roundtable May 2018 Jointly with ABN AMRO Bank and ZumpolleVanderStoel legal headhunters, TGO Consulting hosted a roundtable with Managing Partners and GCs on the challenges of putting non-lawyers in client facing roles in law firms. aba journal April 2018 Jaap Bosman is a regular contributor to the ABA Journal of the American Bar Association. ABAJournal.com published his article Start monetizing those unused (discountable) billable hours . lexisnexis France March 2018 Revue Pratique de la Prospective et de l'Innovation, is a French lawyer magazine published by LexisNexis in partnership with the National Bar Association of France. Jaap Bosman contributed with an article on Prediction & Prevention in legal disputes. shanghai law association January 2018 The China Law Publishing House published a summary of the first Shanghai Law Association Law School lecture, held by Jaap Bosman. Kang Jianjun, vice President of Shanghai Law Association, presided at the opening lecture ceremony. all China lawyers association December 2017 Jaap Bosman and Lisa Hakanson from TGO Consulting visited the All China Lawyers Association in Beijing, China. Shenzen bar association December 2017 Jaap Bosman gave a lecture on the topic of ‘Building a great law firm’ at the Shenzen Bar Association, in Shenzen, China. law firm marketing summit London November 2017 Jaap Bosman held a keynote on positioning and brand building at the 2nd annual Law Firm Marketing Summit London, organised by The Global Legal Post and Global City Media. business radio November 2017 Jaap Bosman was interviewed on the Dutch business radio on the topic of law firm profitability in the legal market. The hour-long broadcast can be accessed as a pod-cast (in Dutch). Polish bar association October 2017 Jaap Bosman gave a lecture on the topic of ‘Building a profitable law firm in a digital age’ at the Polish Bar Association (KIRP), in Warsaw, Polen. global legal post October 2017 The Global Legal Post published comments by Jaap Bosman on the effects of commoditisation in the legal market and the factors changing the way corporate clients value and purchase legal services. law press China October 2017 Law Press China, dedicates their October newsletter to female partners of Chinese law firms. The newsletter concludes with a book review and recommendation of the book Death of a Law Firm. acc docket October 2017 The ACC Docket is the journal of the Association of Corporate Counsel (ACC), publishes an article by Jaap Bosman on what it might look like for the in-house counsel of the future. ccbe e-book October 2017 The Council of Bars and Law Societies of Europe (CCBE) has published an eBook containing a collection of essays written by the expert speakers from their annual conference. Jaap Bosman contributed an article on the future of law and access to justice. international association of prosecutors September 2017 The International Association of Prosecutors (IAP) is the worldwide organization of prosecutors. Jaap Bosman was a speaker at the 22nd Annual Conference and General Meeting of the IAP , held in Beijing, China, addressing all Prosecutors General in a closed session. shanghai bar association September 2017 Jaap Bosman was invited by the Shanghai Bar Association, a lawyer's association with near 20.000 members in China, to hold a lecture to its members on the topic of business of law. tianjin bar association September 2017 Jaap Bosman was invited by the Tianjin Bar Association, Peoples Republic of China, to hold a lecture to its members on the topic of business of law. tianjin lawyer magazine September 2017 Tianjin Lawyer, the magazine for all members of the Tianjin Lawyers Association, published a review of Death of a Law Firm in their September issue. law360 August 2017 5 Ways Law Firms Can Harmonize Client Service, by Aebra Coe, Law360, charts what clients are looking for in terms of service experience, quoting Jaap Bosman among other. Law360 is a LexisNexis news company. law360 June 2017 Law360 is a LexisNexis company and news source for legal professionals, business leaders, and government officials. Jaap Bosman is quoted in an article by Sam Reisman regarding the malware attack on DLA Piper. global legal post June 2017 The Global Legal Post published an article on commoditization of legal services based on an article written by Jaap for the ABAJournal.com. aba journal June 2017 Jaap Bosman is a regular contributor to the ABA Journal, magazine of the American Bar Association. It published his article Do you suffer from commoditization blindness? , part of their Legal Rebels. death of a law firm June 2017 The publishing arm of the American Bar Association, ABA Book Publishing, published our book Death of a Law Firm , now for sale via their online store. german bar association May 2017 At the conference of the German Bar Association, Jaap Bosman joined a panel including Mark A. Cohen (Legal Mosaic), John Fernandez (Nextlaw Labs/Dentons), Jane Townsend (Allen & Overy), debating innovation in law. iba global entrepreneurship conference May 2017 Jaap Bosman contributed to the IBA Global Entrepreneurship Conference, in Paris. aba journal March 2017 Jaap Bosman is a regular contributor to the ABA Journal, magazine of the American Bar Association. It published his article What lawyers can learn from a dollar-store model , as part of their Legal Rebels series. harbour view March 2017 The Spring 2017 edition of Harbour View, a publication by Harbour Litigation Funding, celebrates their 10th anniversary. Jaap Bosman contributed with an article on the business of law. revue pratique March 2017 Revue Pratique de la Prospective et de l'Innovation, is a magazine for lawyers by LexisNexis and the National Bar Association of France. Jaap Bosman contributed with an article on the business of law. (In English ) affiches parisiennes March 2017 Affiches Parisiennes, the Parisian biweekly legal journal, devoted the cover article of their 7 March issue to the JINOV conference in Paris, including the keynote speech by Jaap Bosman. op. recht. mechelen. February 2017 Jaap Bosman will contributed as a key note speaker in a conference programme on Management of Justice, concluded by the Belgian Minister of Justice and organized by the city of Mechelen, Belgium. jinov paris February 2017 JINOV, Les Journées de l’innovation du Droit et du Chiffre, presented its second edition of the days of innovation in law and numbers in Paris. Jaap Bosman contributed as a keynote speaker at this event . survey January 2017 TGO Consulting and Advocatie (Sdu) together conducted a survey amongst lawyers regarding their preferences on savings and investments. For a summary of the results in English, click here . la lettre des juristes d'affaires December 2016 One of the leading publication for the legal market in France, La Lettre des Juristes d'Affaires (LJA), published an article on TGO Consulting partner mobility report. legal tribune online December 2016 Legal Tribune Online, a law magazine published by Wolters Kluwer Deutschland GmbH, wrote an article on TGO Consulting partner mobility report . european conference on legal access November 2016 The Association for Development of Legal Informatization, Juriconnexion and Le Droit Ouvert, together organised the 4th European conference on legal access (JEIJ), where Jaap Bosman contributed.

about us The world is awash with consultants that share wisdom from the past. Some of them even once had impressive careers as managing partners. Others have gathered wisdom without ever having been in 'the trenches'. We at TGO Consulting believe that the strategies that have worked well in the past are not necessary what is best for tomorrow. If you do what you did, you get what you've got. In order to navigate the future, fresh, critical and independent thinking is needed. No recycling of old tricks and no parroting other people. We at TGO Consulting will always keep thinking independent, critical and out-of-the-box. We have an unrivalled ability to innovate. "if you do what you did - you get what you got" The TGO Value Matrix© shows that ‘value’ is related to the Return On Investment for the client (to what extend the investment in legal fees contribute to bottom-line profit) and the level of Commoditization (the number of experienced lawyers, qualified for the matter). There has never been a linear relation between time and value. We invented the Creation-Production-Divide Concept©, a revolutionary new way to explain in what part of the process lays the value to your clients. This insight is widely considered a gamechanger in the industry. Succession remains a sensitive and complex topic. The TGO power curve© analysis immediately shows succession and leadership vulnerabilities in the firm. This is just one of our data based models in use. We have developed the TGO Sustainability Scan©, precisely tailored to the legal profession. Our sustainability practice is headed by Mansi Jasuja who is an internationally renowned expert on Sustainability and Diversity. “Innovation distinguishes between a leader and a follower” - Steve Jobs - founders TGO Consulting was founded by Jaap Bosman and Lisa Håkanson, two lawyers with over a decade of experience. Besides a legal degree, Jaap also holds a degree from one of the world’s most prestigious design schools. This defines our dna. The unique combination of legal experience and knowledge and creativity gives TGO Consulting a competitive edge and is reflected in our vision and approach. ​ ​ Jaap Bosman ​ Lisa Håkanson Read More our social responsibility At TGO Consulting we are committed to making a difference in society. This commitment is deeply embedded in everything we do. Integrity, decency and sustainability are three of the fundamental pillars on which we build our business. We will always strive to do the right thing as it comes to people and planet. In doing so we have pledged to reduce our carbon footprint by 33% over the next 3 years. This will mean less travel and if we travel we will offset the carbon emissions created. It also means that we will preferably only buy sustainable materials and equipment. We will use all our stuff as long as possible and make sure it is properly recycled when it finally reaches the end of its lifecycle. supporting culture We are members of ‘Die Gesellschaft der Freunde von Bayreuth’ (Society of Friends of Bayreuth). The Bayreuth Festival is one of the most prestigious musical events in the world. The passion and fervor it instils, year after year, makes it absolutely unique. The festival is held in August. Each artist is giving up their summer break in order to perform at the festival. The Society each year since 1949 makes a substantial financial contribution in order to make this all possible.

Revenue management for law firms The vast majority of lawyers does not manage to consistently write 8 billable hours a day. Utilization, billable time as a percentage of the target, is typically at 90% or below. In almost every law firm we know there is time that is currently not used to work on client matters. What if we could help you monetize these idle hours? That would instantly create a significant boost in your profit. ​ We help lawyers focusing on revenue management rather than on the hourly rate. Start applying market dynamics in the way Uber does. Or the airline industry, they are also willing to sell you the last remaining business class seat at a discounted price. Also for them selling that seat will bring pure profit as there will be no additional costs. Airline passengers have got used to this and have learned to accept that the person sitting next to them might have a better deal. [read our blog post ] Today we are working with our clients to introduce smarter and more sophisticated pricing models. These models introduce flexible pricing in order to better manage revenue and enhance profitability. Also for the law firm’s clients this provides new opportunities as they will have a better deal at times of low demand. Talking to the in-house lawyers we know they are ready to embrace this model. No reason for your firm to hesitate. ​ Find how we can help your firm implement revenue management. ​ ​

lisa håkanson Lisa Håkanson is the co-founder of TGO Consulting, prior to which she had over a decade of experience in the legal sector. She has worked internationally throughout her career, including in South Africa, Sweden and other parts of Europe. Lisa has been an in-house lawyer at one of the world’s leading marine construction companies, with responsibility for high value multi-party contracts for projects in the upstream Oil & Gas industry. With strong research and analytical skills, Lisa has been working in the area of business development at one of the larger business law firms in Europe. She has been involved in strategic client development, market analysis and conducted financial analysis. Lisa graduated with honours in law from Stockholm University and holds an LL.M. in International Business Law. Read More

Partner compensation and partner performance measurement The way in which profit is distributed and the Key Performance Indicators for partners, will drive behavior. TGO Consulting will help define effective KPI's for partners and associates that will incentify behavior that will make the firm as a whole more profitable and will help create strong and deep client relationships. ​ TGO Consulting has extensive experience in partner compensation models and we have developed balanced systems of performance monitoring that help stimulate behavior that is in the best interest of both the firm and the individual partner. We also have a wealth of best practices when it comes to partners reaching the ‘retirement’ age and on how to reduce the risks connected to lateral hires. ​ In every partnership here is a natural tension between successful high earning performers and those who are trailing behind. The profit distribution systems are found to amplify or moderate these dynamics. With few exceptions, distributions and compensation systems are paired with some form of measuring of the performance of individual partners. Law firms often do not realize the influence these parameters have on the behavior of partners and on the performance of the firm as a whole. ​ Contact us and find out how we could help your firm to become more profitable and aligned.

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Process deconstruction & re-engineering TGO Consulting helps law firms with proper analysis and fundamental process deconstruction and re-engineering. Business process re-engineering (BPR) is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs. ​ In the future the discussion will no longer be about the hourly rate, but about time spend. Clients will initiate a drive to dramatically improve the efficiency of the workflow and of how the work is done and at what level of seniority. This new reality will require a fundamentally new way of working for law firms. A new way of working that goes far beyond the implementation of 'project management'. It will require a complete overhaul of the traditional way of working and a completely new set of incentives and accounting tools. ​ Today all but a few law firms experience pressure on price. Increasingly clients have demanded discounted rates or have negotiated Alternative Fee Arrangements. Ever since the financial crisis clients have put efforts to lowering their annual total legal spend. Up till very recently with limited success. Recently a new trend emerged with clients focusing on increasing the efficiency of the cooperation with external legal advisors. Data analytics are employed to create benchmark numbers and identify any inefficiency in the way matters are handled. Focusing equally on inefficiencies on the law firm side as well as on inefficiencies on the client side. Contact us and find out how TGO Consulting could help you. ​ ​

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Positioning & branding In times where competition in the market is fierce and, from a client’s perspective, law firms increasingly offer comparable quality of services, the way in which law firms position themselves becomes increasingly important. Smart positioning may help create a valuable competitive edge for your firm resulting in clients willing to pay a higher rate. Positioning is always based on strategy and it helps to differentiate your firm in a relevant manner from other quality law firms. Positioning is a complex process of carefully building a coherent, recognizable and relevant brand image over several years. Positioning is not the same as running an advertising campaign, launching a new website or a rebranding exercise. TGO Consulting has the strategic insights, expertise and market knowledge to help law firms build solid brands with credibility and relevance from clients’ perspective.

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Digital transformation Artificial intelligence is like teenage sex: “Everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it.” (Dan Ariely) ​ This holds certainly true for the legal world. Today the majority of business law firms claims to use artificial intelligence... ​ TGO Consulting helps its clients to set specific and realistic automation goals and make smart choices focusing on maximum return on time and capital spend, taking into account the learning curve needed for lawyers in order to use the new tools. We are not IT sales people. We help distinguish between what is hype and what will benefit lawyers in the real world. We focus on business opportunities for our clients embracing technology in a new and smart way. Technology seen as a business ​ Q3 2017 we have made an inventory of LegalTech and identified some 1700 tech companies and initiatives offering services for the legal sector. Total investment in the sector mounted to 2.2 billion. Significantly up from the 550 million in 2015. About 60% of all investment has gone into software for e-discovery, IP-management and contract management, software predominantly used by clients. Most legal tech companies are not profitable and are still heavily reliant on Venture Capital. It is hard to predict what percentage of the 1700 tech companies will still be around by 2025. ​ AI will probably not replace lawyers in the foreseeable future and being a great lawyer will increasingly come down to human skills. Lawyers will lose the monopoly on legal knowledge. AI and other IT solutions will augment lawyers and make them more efficient. Lawyers will have to learn how to use the new software tools and the learning curve could well be steep and time consuming. Not every lawyer will be prepared to invest the time and effort required. Certainly something to keep in mind before investing. AI is only as good as the data it receives. And it is able to interpret that data only within the narrow confines of the supplied context. It doesn’t “understand” what it has analyzed, so it is unable to apply its analysis to scenarios in other contexts. And it can’t distinguish causation from correlation. AI is more like an Excel spreadsheet on steroids than a thinker. ​ Contact us to discuss your situation and let us help find our where to invest. ​

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